FAQ

Can I place an order now?

Yes you can! We are open for business on line 24/7. Alternatively you can visit us at the Farmers Markets we attend.

Which Farmers Markets are you at?

We are regularly at two seasonal markets - the Remarkables Market in Remarkables Park, Queenstown on a Saturday and the Cromwell Farmers and Craft Market in the historic precinct in Cromwell on a Sunday. We also attend various other specialist or annual markets so email us if you want to know where we will be. sales@scrubbygully.co.nz Please remeber that the markets only run when it is safe and legal to do so under the NZ Covid 19 Levels and rules.

Do you offer deliveries?

We can organise deliveries but due to courier schedules in rural areas, we can only offer next day delivery if you are in the Central Otago region. However if you do need an urgent delivery, please contact us and we will see what we can arrange. Freight is charged at cost.

What if I am not happy with my order?

We will replace preserves product damaged during delivery if you contact us within 24 hours of the product's delivery. If you have concerns about your item, please let us know by contacting us on 027 683 77 44 or email sales@scrubbygully.co.nz and we will be happy to help.